Originally Posted by
WorldLux
Not wanting to defend a DYKWIA here but I sympathise a little with him as UK e-gates seem to fail more frequently for me than those used by other nations. The fact that LGW/LHR attendants are pathetically useless just adds insult to injury: I'm blind as a bat and keep my glasses on until I have positioned myself correctly in the yellow circle and turned into the correct direction. I've been frequently shouted at by those attendants for not taking off my glasses the microsecond after I entered the e-gates.
My passport has a photo of me with my glasses on but apparently that's too difficult to deal with for border agents in the UK. Everywhere else in the word is magically okay, though. Except I think in Schiphol where the machine tries to eat my fingers. I hurt myself twice, hopefully I learned something by now. I guess E-Gates aren't any good in those two cases but it beats standing in line for half an hour.