Moderator: Hawaii-based airlines & Hawai'i forums
Join Date: Mar 2003
Location: Ka ʻĀpala Nui, Nuioka
Programs: NEXUS/Global Entry, Delta, United, Hyatt, IHG, Marriott, and Hertz
Posts: 18,729
I got nicked by PlatePass for a toll on the George Washington Bridge (GWB) that connects Manhattan to New Jersey; the toll is charged when you drive from NJ to NY. I drove from NY to NJ on the bridge. It took a while on hold to reach an agent at PlatePass/ATS, but once I did, I found it pretty easy to explain the above and get a dispute filed. It only took a day for them to reverse the charge.