FlyerTalk Forums - View Single Post - AmEx Bonvoy Brilliant Luxury Card [General Discussion Thread]
Old Oct 1, 2018, 4:14 pm
  #378  
dascc
 
Join Date: Jun 2014
Posts: 512
I just upgraded my existing AMEX SPG account online with the 100K offer. I called the 800# to get clarification on the annual fee, (just paid it last month, wanted to check if it was prorated). The customer service rep said I wouldn't be eligible for the bonus points since I already had an SPG Biz card.

I looked up the T&C of the offer (which I should've read to begin with since it explained prorated annual fee) and there wasn't any exclusion language regarding the bonus and I thought I was in the clear since it was a targeted offer when logging in.

any truth to what the CSR said?
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