Originally Posted by earlydays
I went into 'manage my bookings' and tried to deselect my seat. However, when I go back to my booking it still lists 19E as my pre-selected seat? Any ideas why this may be?
I don't think you can do this online - certainly no obvious way suggests itself to me. AFAIK, it only allows you to select a seat for pre-allocation (whether for the first time or by way of changing). I think you probably have to call res for this one.