Not getting schedule change notices!!
Yesterday, I called Delta because of a quirky seat selection problem. I was told by a sharp agent that the return portion of the trip flight had been totally cancelled (trip is in Dec). I never received any notice from Delta nor was I re-booked. I asked the agent why I do not get the notifications and they had no idea. Said they cannot go into my record to see how I have things set up. I do check any reservations every Saturday as advised on this forum. I have looked and l do not know where one would request to be notified. Please advise if you can tell me where or what to check. I was fortunate because the agent was able to find a return flight that was not on the website. It is still not on the website today. Is that unusual?