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Old Sep 30, 2018, 4:03 pm
  #1563  
cashcyclone
 
Join Date: May 2016
Posts: 506
Originally Posted by knopfler
Not sure if this has been posted yet or not, but my local Walmart had their official MO policy out on the counter. If you can't read the text in the pic, this is what it says:

1. All money orders should be sold in one transaction using the Financial Services tab on the register. The daily limit for money order transactions per customer is $10,000.
2. Any cash transactions at or above $3,000 will prompt you to collect customer information and ID verification.
>>If the customer refused to provide the information, you cannot proceed with the transaction.
3. When an associate knows that a customer has been in the store several times a day/week, with frequent purchases reaching $3,000 or more
>>Always capture the customers information through the eMSAR Option #1 regardless of the form of payment.
>>If you know the customer is structuring (breaking larger transactions into smaller ones to avoid providing customer information) report via the eMSAR.
Remember the the MOTR and MSAR forms are no longer being used and eMSAR in the Financial Services tab on the register should be used instead during the transaction.

Nothing really new here, but if every store would at least follow this procedure that would be great. No rogue stores filing eMSAR's for $1k or $2k purchases!
if they have to put those guidelines on a flyer that means it is not hard coded in their payment processing system. It is only on paper that many CSR won't read. Therefore many stores and CSRs within same store implement their own policies anyway.
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