Originally Posted by
Brendan
Midgrade, did you provide any evidence that you used Masterpass? Or did you just write that you did & they believed you this time? OR . . . ?
Yeah, luckily I thought to take a screenshot of the page showing "card ending in xxxx successfully applied from Masterpass" that came up at booking on my second reservation. Didn't think to do it on the first reservation. Guess I got lucky that they took my word for it. Anyway, I attached that to the email I sent them. From now on, I'm screen shotting
everything.