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Old Sep 29, 2018 | 6:32 pm
  #71  
EVA777
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Join Date: Oct 2009
Location: FLL / BKK
Posts: 703
Originally Posted by midgrade
**Update** Sent another email to customer service pleading my case, and they emailed me back, saying they credited me the points. Whew! Gotta admit, I didn't expect to see that in my inbox this morning! Thanks to Wyndham for finally making it right.
Same for me. We went back an forth on email. When I offered to provide evidence along with my credit card transactions, the points were awarded with 2 hours of my last email. Even in the response stating they added the points to my account they still felt the need to point out I did not use MasterPass. I actually used MasterPass for 5 stays during this promo and have the proof to back it up.
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