Anyone have this issue...? The African Pride Autograph and almost all other Protea in Joho won't let me book a room for wife and under 12 kid (won't even allow me to pay for kid).
I caled autograph because Marriott does not have email addresses (got disconnected 6 times)... And they said I need to book two rooms. No way in Joho am I letting wife or little stay alone in a room .
I am finding same rules in Cape Twon excpet for Westin, a legacy Starwood. Other chains like Hyatt and 4 Seasons will let me book 2 adults and 1 kid, some charhe extra some do not.
But all Protea and legacy Marriott won't let me book. Is this true? Or tech glitch but Auto did say true when I caled.
Can't be govt rules as other chains allow (oh and we have done it 2 previous trips with out a problem). Thanks for suggestions.
Last edited by SHLTP; Sep 29, 2018 at 3:48 pm