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Thread: Question: Z class business bookings and concierge service for same-day changes
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Old Sep 29, 2018 | 12:06 pm
  #29  
DNAwizard
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Originally Posted by canadiancow
The central concierge desk is open 24/7, which is, in my opinion, the main benefit.
I agree. It is open 24/7. Unfortunately that does not mean they answer the phone 24/7. It has happened to me several times when my call went to voicemail. I sent an email and kept my fingers crossed. Not useful when you need their assistance right there and then.
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