thanks Calchas - I assume it’s in a completely separate room? In our defence this time, there m was another passenger in front of us who appeared to be business as well, and she approached the customer service guy hovering and he pointed her to the main queue so to be honest we just followed her. We probably should have checked ourselves - when we looked over to the left there was a separate queue but that was longer than the main queue (but that may not have been the F/J one). I’ll look for the room next time (in about 9 days!)