Old Sep 28, 18, 12:44 pm
Join Date: Aug 2016
Posts: 229
I travel quite regularly with CZ. I make all my own bookings on their website and select seats without issue. Even when I need to change or add something, itís been straightforward online or with the call centre in China. Have never been asked to email anything. By the way, Iím unclear whether they are asking you to email your passport number or a photograph of your passport. You can easily confirm when you loaded your passport number at purchase by printing a copy of your order. I may be wrong, but I donít think itís possible to complete purchase without loading those details. Iím still not clear why you just donít go online and select your seat....itís prety easy to do. Some posters have had difficulties with the website, if thatís the case, then try the app. Itís much more stable and effective than it used to be.
Bub001 is offline