Here's another data point Updates On The Recent 15,000 Wyndham Points With MasterPass Promotion That I Participated But Never Received The Points Until Today - My Points Life

It looks like the norm is to call in and then get supervisor to give the bonus. According to the screenshot on that blog, the entry of the bonus appears to be manually entered as it says "adjustment" - I am going to call in this afternoon as well. This is so frustrating that Wyndham does things like this.