I am in the millennial generation. Many things that millennial and baby boomers don't see eye to eye in North America from hotel culture to national debt. East Asian millennial are similarly worldly but don't have the exactly same North American millennial problems as parents pay for university tuition (so no student debt problem). Although income inequality is shared, and there was Occupy xxx movement, there's no diversity problem as there is race and cultural cohesion so no "xxx life matters' campaign. Jobs that North American lost due to free trade were given to East Asian millennial's parents and more recently to China. Luckily we got Bill Clinton in the 90s and not Trump or else we're as much screwed as the factory owners now in southern China.

Back to the point. I have ordered room service from time to time. I normally do that if I am extremely exhausted or jet lagged and just want to eat, shower and sleep. If it was a worst typhoon in history, if I am not exhausted, i can still pull myself to the hotel restaurant. Now if I am staying in a $250-$300/ night hotel, and I am ordering overpriced food, I really expect full service room dining. In North America, it's sad I know, but I learn to tolerate those big wooden tray that put the food onto my desk with a simple cloth table set-up. As a chew into the stereotypical breakfast with avocado toast (it really taste good! one of the best innovation after the Big Mac), I at see least everything is glass and metal utensils - a feeling of a sense of elegance after paying such high prices. What should happen if I am staying at $300+ hotel, is a full table setup like they do in Hong Kong or Japan. Like a full cart pushed into the room. The cart open up and becomes a table. The staff sets up the table. There are proper steel made forks and knives. Look, it's from England too! There is a single stem of fresh flower (!). If I am over-priced food, at least there is fresh flower to comfort my sorrow of those lost Big Macs I could have been eating instead.

There are comments that North American based users will not use room service and may use it if overseas. The reverse is true too. Non-US based members coming to USA may actually want room service dining at late night. I can say for a general East Asian society bias (especially against specific style of person of color). US has a lot of guns. We heard the famous phase "the night is long and full of terrors". Better not bring embarrassment to our governments by getting ourselves shot/robbed/injured because of lack of precaution wandering at night. The North American side of me tells me: Nah! I'll be more likely being asked for weed, cigarettes or cash handouts than being knifed in a back alley like Batman's parents.

Fresh Bites can't possibly be successful in luring millennial. More likely, it's just a cost cutting measure. The program totally go against a generational trend to become more green. Just look at how much plastic and paper a single order uses - all of which goes to recycle or tossed out to landfill (in developing nations). How is that better than the traditional cloth, clay plates, glass cups and metal utensils - all of those from can be washed and reused ?

Picture taken from Josh Gates on Twitter