Originally Posted by
oliver2002
It seems AI cannot access the *A database to verify the status of the passenger, hence the entry is only allowed at the checkin desk. That said, the FFP field is most certainly mapped between all GDS.
I used to put in my (and my employees') UA FF# each time and then verify with the AI call center - everything worked fine then.
I have no idea what is going on now - except that "senior (AI) management" has now initiated this instruction to the AI call center as I am informed today.. (Call center supervisor advised/confirmed this)