Originally Posted by
RogerD408
Did they issue a new number after you had already been assigned a number as part of the merger or just something different than your SPG from before the merger? Can you find the rez by confirmation number? What account info does it show?
As far as I know, the new number was issued during the process of merging, which I started from the SPG side. It may have been issued earlier, but I was not aware.
Now I still have two separate accounts, though both have the same email and password. If I log in from the Marriott page, it defaults to my original Marriott account, with only those points and reservations. If I log in from the SPG page, it defaults to my SPG account (with the new #), and shows my points that were converted from Starpoints (the vast majority) and a Westin reservation. I use the actual account #s to log-in (vs. the email), I can log in to either account from either site.
Clearly the accounts aren't merged on the system, even though I went through the process
twice and got confirmation both times that it was complete.
But it hasn't been 24 hours yet, so we'll see...