Originally Posted by
B3nder
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you may not have run into it yourself, but Hilton allows properties to opt out of the cap. The way it shows up online is the standard room/award is available to book with cash but no option to pay with points. Calling in, they'll let you pay with points but it's the standard dynamic rate based on room cost, which can be many multiples of that property's "cap"
Hi B3nder,
Just sent you a PM to get more details from you on the property and when you tried to book. Would like to pass this along to the Hilton Honors team directly, if you're willing to share your experience.
Thanks!
Lauren