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Thread: BA Investigating Theft of Personal and Financial Data
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Old Sep 25, 2018, 11:54 am
  #1200  
antichef
 
Join Date: Nov 2006
Programs: Seniors Bus Pass
Posts: 5,531
Originally Posted by travelwithross
So, I've had my claim for £60 rejected by BA Customer Relations. This was the cost charged to me by Starling Bank to ship the card to me, abroad.
As BA say my address is in the UK, and my account is registered to a UK Address, "it is not reasonable that BA should accept liability for the shipment costs involved in issuing a card to a UK Resident overseas".

Lost for words. Truly.
At the time the warning email said to contact your bank. If that was the bank’s advice they you did was they asked you to do, and that was the cost of it.
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