Old Sep 25, 18, 3:14 am
formerly rxfleming
Join Date: Jan 2009
Location: AUH, DXB (and GLA)
Programs: BA Gold, HHonors Diamond, Marriott Plat Elite
Posts: 2,448
So, I've had my claim for 60 rejected by BA Customer Relations. This was the cost charged to me by Starling Bank to ship the card to me, abroad.
As BA say my address is in the UK, and my account is registered to a UK Address, "it is not reasonable that BA should accept liability for the shipment costs involved in issuing a card to a UK Resident overseas".

Lost for words. Truly.
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