FlyerTalk Forums - View Single Post - Introducing: Mobile Check-In Exclusively at Marriott Hotels
Old Sep 24, 2018 | 11:34 pm
  #281  
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Join Date: Jul 2011
Location: Tokyo
Programs: JAL Diamond Metal (OWE), SK Gold (STE+, LTG), UA Platinum(*G),Marriott Titanium (LTP)
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I have now twice had the problem with app that it sets my check in time to 12 hours earlier. I select 21:30, a bit later the app shows that as 09:30.

First time I was fairly certain I had selected 17:30, but coming to the RC Berlin they had had a room ready from 05:30, that was the notification they got. This time I made 100% sure I selected 21:30, but just had to call the hotel to let them know that I was not coming 09:30

Before calling I tried updating my arrival time to 21:30, but everytime it switched back to 09:30.

Anyone having the same problem?
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