Originally Posted by
GBobon
how can you check this? they never let you know before paying that there will be X reservations instead of 1 single PNR for 2 legs or more. I avoid booking thru OTAs just because in case of cancelations or flight schedule change will be very difficult to get a proper rerouting. i read many horror stories and IMO is not worth the hassle.
Sometimes they do let you know (eg expedia does). And there are a few that specialise in combining separate tickets (eg kiwi, flyhacks).
While I fully agree with that OTA's
can be more difficult, I never really had much issues. For example I have had flights change on me with:
Tripair.gr: Received an email with a new proposal (same flights but day later), replied with a routing through CDG (rather than KLM direct) and the ticket was updated without problems.
Fludladen.de: Received a phone call that one of my Alitalia flights was canceled. Told them I need time to consider alternatives and handled the matter per email. Did not get the flights I wanted, but this was due to Alitalia being inflexible. They did let me pick any other date/route as long as on Alitalia metal or codeshare.
Supersaver.nl: CSA Flight through PRG was canceled, received a proposal by email (Very early departure on CSA). Replied with a much better suitable AF routing through CDG and was changed as requested.
But, I may have just been lucky. It can go much worse. And I think that Often1's post
#38 above sums up the risks very well. It depends much on your itinerary and your flexibility if going through an OTA would be a good choice or not.