FlyerTalk Forums - View Single Post - Welcome speech - attendant discretion or driven by analytics?
Old Sep 24, 2018, 10:16 am
  #5  
eastindywalrus
 
Join Date: Jan 2017
Location: LAN
Programs: DL Skymiles, AF/KL Flying Blue
Posts: 304
To answer OP's question: I don't know for certain, but I highly doubt that they have any sort of analytics that indicate what kind of welcome message to recite in the cabin. I would guess that this was just a member of the cabin crew going outside of their normal spiel, whether acceptable/permitted by DL or not.
eastindywalrus is offline