What's the policy for waitlisted GUCs clearing day of departure from AMS? Does KL get a list from Delta?
I mean, I get people are pissed about this but there's absolutely no confusion over the fact that DL agents shouldn't be clearing GUCs on day of departure and reissuing tickets.
KLM doesn't have a list as they don't do waitlists. Airport standby is not available on Delta operated flights originating from AMS (and CDG).
KL's DOD buy up programma is in effect. First come first served.
Wish DL agents could...just somewhat dissapointing that a random pax bumps a DM who may have waiting for weeks for his/her upgrade to clear.