FlyerTalk Forums - View Single Post - Has anyone got a suite upgrade at RC as a PP?
Old Sep 22, 2018 | 5:04 pm
  #27  
SHLTP
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5 Years on Site
 
Join Date: Jan 2017
Programs: Marriott Lifetime Titanium, Hyatt Globalist
Posts: 2,964
I hope BHRubin you are right, but I am not convinced all properties will upgrade. I worry wording leaves much to local GM decision making. If they did I'd stay at more properties.

But my experience post Aug 18 is LCs are actually lowering benefits (cutting lounge access) and going towards RC standards rather than other way around


I had coffee the other day at Ritz Pudong. Place was virtually empty but they wouldn't let me have a seat semi near window as that was for people having a special tea set.

I can understand reserving a section off for sure. But there were literally 20 empty tables near end of tea time, and they stuck me in literally worst spot near check in. I don't know how to describe but it was not comfortable and we had to twist awkwardly for our meeting. I said I was LTPE and asked if I could move to any other seat.

They refused. I just don't think RC in dna cares much about loyalty. They are transactional for that specific day or serving time.

In general pre Aug 18 was good, post Aug 18 had not been
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