Originally Posted by
Points Payne
We are considering Phuket Hilton and the SEA sale with a basic room and wonder as a gold level HH member how the upgrade works for basic rooms ?
Depends on availability, which is depends on occupancy, which depends on season.
As they don't upgrade Diamonds for sure in high season, you can not be sure as Gold as well. High season starts mid/end of November.
But of course the chance to get an upgrade from a basic room is always higher than from a suite.