Originally Posted by
fliesdelta
When did this decline with KE start?
My daughter and I flew KE ICN-HKG last November, in a 747-8, and the cabin was impeccable, the in-flight service was fine good, and the food was very decent as well. I don't recall much about service on the ground, good or bad, so I guess it was fairly unremarkable.
We had a three-ish hour layover, so we tried a couple of lounges and were generally unimpressed by them (KE and one other through PP, can't remember which one, both had mediocre food and were pretty full).
Started right after the nut-gate scandal, when it appears KE management removed or loosened the QA oversight.
I mean KE is still fine, just not what it used to be. But for Y still a solid product. Just it used to be so much better.. (More noticeable for long-haul though, on short haul KE is closer to its former self.)