Originally Posted by
RealHJ
KE (and OZ alongside it) has fallen so far as to be no better than the big 3 PRC airlines. In some aspects its better (on the ground service, in airport experience), in some aspects its worse (in flight service and experience).
When did this decline with KE start?
My daughter and I flew KE ICN-HKG last November, in a 747-8, and the cabin was impeccable, the in-flight service was good, and the food was very decent as well. I don't recall much about service on the ground, good or bad, so I guess it was fairly unremarkable.
We had a three-ish hour layover, so we tried a couple of lounges and were generally unimpressed by them (KE and one other through PP, can't remember which one, both had mediocre food and were pretty full).