[MENTION=713387]tmiw[/MENTION]
"Actually, the metal Platinum card does support contactless. Their CS agents are not the best when it comes to that sort of request though, so it's probably worth it to call back and try again."
Thank you! Just got off the phone with the right agent and our new cards will be here Friday.

"BTW Apple/Google Pay will not work with US issued AmEx cards on TfL. Visa/MC should be fine though. Check out the recent posts in this thread for more details."
BUT my contactless AMEX will work, on it's own? I/we, personally, don't want to use Apple/Google Pay but will if I/we must so those will be set up, just in case. I really don't want to be that person that holds up the line, I mean queue. Read through that thread, thanks for the link.