A3 call center is one of the best in the industry, email service is stunning too.
Always took care of issues and fixed them.
Same for booking complex rewards on *A, much better than most of the big airlines imho.
Not to mention that in case of issue the follow up is done promptly and they are very efficient.
Congrats for that.
PS : let's propose TK to send their agent for a training with A3 agents because their CS is another style... the big headache style ))