Originally Posted by
Statman
Just a tip for those wanting to price IAP fares. Call the American Express Platinum Travel Services phone number (800-443-7672) rather than the general American Express travel phone number.
In my experience, the agents at Platinum Travel Services are much better than the regular agents.
Is this the same as calling the Platinum customer service number, then going through the menu to get to Platinum travel? Because the agent I spoke to tried to look up Kuala Lumpur under Q which really didn't inspire much confidence, and ended up quoting me a fare that was only $200 cheaper for JFK-HKG-KUL on Cathay Business. The fare I have on hold through Cathay is $5,620, IAP quoted $5,356+39 fee. It's my first time calling IAP and that was a very disappointing experience.