Originally Posted by
Tofe
I did, was getting very frustrated. It is locked? Have you tried resetting the PIN using the Iberia app?
Yeah, I can get into my account via the app as of a few weeks ago but if I try to get further than looking at my trips it says I’m blocked. Called customer service many times and they say it’s being handled by another dept due to the Avios deal. I’ll try threatening a report like you did and report back to everyone. Thanks!