FlyerTalk Forums - View Single Post - Chase Dispute Resolution - Tips and Tales [Consolidated]
Old Sep 18, 2018 | 2:57 pm
  #142  
mia
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Originally Posted by TravelinSperry
The Chase dispute resolution team (aka chargeback team) is terrible..... Meanwhile the clock is ticking on me being able to file a CDW claim (which I clearly can do). I wonder if that team accepts photos.
Disputes are handled in-house by Chase as a credit card function following rules published by VISA.

CDW, like other insurance, is outsourced.
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