I have sadly now returned from my 4 day stay and have to say that it was one of my top trips in recent memory.
In the interests of fairness here are some things I didn't like:
Synthetic pillows: I only ever usually encounter these in airport hotels. Really quite shocking that they don't have feather pillows as standard, or better still a proper pillow menu to choose from.
No hooks for towels: Not a single towel hook anywhere in the room. Thankfully we had a lovely coat rack which we re-purposed but it seems odd to have no towel hooks anywhere, not even within the shower room itself.
Piazza breakfast: as crowded as a Vegas buffet. Very tough to get staff attention. We lingered for a couple of minutes without being seated and decided to just head to breakfast at Milocer instead.
Speedboat: the only way to call the boat over for certain is to have guest services do it for you. If it's on the other side and you head down to the dock you're basically stuck waiting in the sun until it happens to come over. Adding some shelter and a call button on the island side would be a great idea.
However, when balanced against the fact that every morning I could take a (pre-arranged) speedboat from the private island I was staying on, to have breakfast at an oceanfront palace and then walk 50 yards to a secluded private beach, with crystal blue water, where they served me truffle pizza and Aperol spritzes in my cabana?
Come on. This place is ridiculous.
Aside from the aforementioned complaints, I loved the hardware of our cottage. The layout, the materials, the beamed ceilings, none of it seemed like a step down from our stay at Amanoi a couple of months ago. At all.
Service was superb. Tapa and Jane were very visible and quite honestly, more proactive than I would be if I was just seeing out the last few weeks of a job. They did a fantastic job of making us feel welcome and I really enjoyed chatting with them. (They also gave me a fantastic bottle of champagne for my birthday, something which I really appreciated and genuinely did not expect)
The staff more broadly were fantastic. There were one or two standouts in particular, the young guy doing the drinks service in the evening and a couple of waiters upstairs at Arva. This is one area in which SS really stood above Amanoi for us. At Amanoi the staff were very sweet and well intentioned but often got things wrong, or forgot about us. At SS we had one mix up with a dish and one occasion where our order wasn't taken immediately (in addition to our decision to leave the Piazza before being seated for breakfast).
We were asked for our room number a couple of times but this was prefaced with an apology and only happened on our first visit to Milocer and Queen's beach. The logistics of a three centre resort are mind-boggling and I'm not so high maintenance as to expect that everyone everywhere will know who I am from the moment I set foot on the main island! (I would be annoyed if this happened somewhere like Jiwo though, where remembering room numbers is a far simpler task)
For what its worth the island was at 100% when we were there and my understanding is that it has been for quite some time.
Happy to answer any other specific questions that people may have.