Originally Posted by
rangerss75
No reply from Customer Service after ten days. Another stay has still not posted any points, but I want to sort out the non-posting of the bonus first.
Another poster in the 'offers' thread complains of lack of response when submitting a claim for points which have not credited.
What are we supposed to do?
There used to be.. Amy.
But she has not been seen for some time.
Generally in the last couple of months the AccorHotels support on FT and direct has spiralled downwards.