It’s gauranteed 4pm unless at a resort or convention hotel. I’ve had to press a couple hotels for 4pm - a few have tried to only give 2pm, but reluctantly give in when pressed that it’s actually guaranteed. Other hotels are just great about it. I’m sure it can cause room management problems if the hotel is not with it, but that’s not the customers problem. I’m not sure what I’d do if I had to press harder. If they really want/need a platinum or above out before 4pm, I feel like offering points or cash should happen (and not be forced). I mean what happens if one were to have a 12pm Checkout, but the hotel said sorry we’re behind on cleaning, can you leave at 9am? “Uh, maybe, but not unless you refund my room rate and give me some points”.

We’ll see if this SPG legacy benefit lasts because I can see pushback from the hotels. Guarantee is very strong wording. It’s the elite benefit that I now value the most and will keep me loyal to Marriott especially on personal travel. Others might feel differently. Now that ‘50 night elite’ isn’t readily available to all with a credit card like with spg, maybe the numbers work in our favor in that ‘50 night’ elites have been significantly pared down.

As for what is a convention/resort hotel, I’m always a bit confused (outside of having resort in the name).. I did just find this website and am wondering if it’s indeed a inclusive list:

https://www.marriott.com/convention-...etwork/home.mi