Originally Posted by
xkr0p
A little confused about the new program. Wondering is 4pm checkout guaranteed or based on availability? I am a premier platinum at a Marriott property in Miami Beach and they wouldn’t honor my 4pm checkout request citing its based on availability. Just wondering...
The best place to look for answers to questions such as this is in the
Loyalty Program Terms & Conditions. For most benefits, Platinum Premier Elite has the same benefits as Platinum Elite. There are additional benefits for Platinum Premier Elite, but the late check-out benefit is the same.
v. 4 p.m. Late Checkout. Platinum Elite Members may check out as late as 4 p.m. local time of the Participating Property. Members can request late checkout when making a reservation through central reservations, at check-in, via the mobile app (where available) or at any time during their stay. This benefit is guaranteed at all Participating Properties, except at resort and convention hotels and Design HotelsTM, where it is based upon availability. Marriott Vacation Club, Marriott Grand Residence Club, and participating Vistana properties are excluded from this benefit.