FlyerTalk Forums - View Single Post - Big thumbs up to the A3 call centre, solving booking issues
Old Sep 16, 2018, 6:31 am
  #8  
Askin001
 
Join Date: Apr 2010
Location: VIE
Programs: QR Privilege Club (Gold), Aegean M+B (Gold), Hilton Honors Gold, Mariott Bonvoy Gold Elite
Posts: 73
Originally Posted by LTN Phobia
Big thumbs up to the A3 call centre!

I was trying to book an itinerary for myself and it kept failing before it reached the payment page. I must have tried it five times.
...
Anyway, it all worked. So, big thumbs up to A3 call centre lady. I was rather impressed, and thankful.
A3's booking system seems to be a bit moody at times - especially if you book roundtrips with no more than two days (based on my experiences). I've had 5-6 bookings where I had to call the call centre too. In all cases, the agents were professional, patient, and friendly.

The availability blocking gap thing is a nice one
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