BotB, thanks for your nice review. Looks a nice place but their loyalty recognition keeps me away from there. A few questions.
Originally Posted by
BotB
Told no upgrade at check-in (surprise!) and given a single drink voucher as compensation.

Expect no upgrades here it seems.
Did you challenge them at all or asked why didn't they give you an upgrade? Do you mean you received another drink voucher for compensation or did they call your Gold benefit as compensation?
Originally Posted by
BotB
Mini-bar was not free for me as a gold. Nice coffee machine in the exec rooms..
So, which made the room an executive one? The coffee machine?