I contacted MR through the web site's "email us" function on the 6th and received a reply last night that points had been refunded to both of my reservations that had decreased.

While no line item shows up in the Activity section of the web site, Award Wallet confirms that my balance increased by the amount that was to be refunded. So:

1. Be patient

2. Track your points balances, don't depend on seeing the refund as a line item in your account.

One was legacy MR, one was legacy SPG. They're both for the same night, and I'll end up cancelling one depending on SNAs clearing, so it will be interesting to see how that works out.


(I tried the "View previous SPG activity (prior to 8/18/2018)" just to see, but received "Service Unavailable. The server is temporarily unable to service your request. Please try again later" for any time period selected)