Originally Posted by
UKTraveller4Fun
To me I see nothing wrong in the hotel / lounge emailing asking for a review. Where it goes badly wrong is the mention of the gift in the email, that to me makes the gift more akin to blackmail and actually removes any good thought I would have about the gift and its intentions.
Do a review and mention the gift and the email, let people make their own minds up. The hotel may change strategy then somewhat.
What makes it "akin to blackmail?" I could see a comparison to being a bribe (though not a very good one), but what do you think the hotel is threatening OP's husband with here?