Thanks for your great review, wkndtraveler. I just completed a 4-day stay and had somewhat different experiences. First, although the lounge was noisy at times from the drilling above, I never once smelled a chemical. And only on one day did I see one employee wearing a mask in the lounge.

Did you try breakfast in the lounge? Although there are fewer food selections, the quality of the plated breakfasts is excellent -- scrambled eggs are done properly, are served on toast, and are on a hot plate, for example. They did have smoked salmon and cheese, although I don't recall seeing any soft cheeses. In my opinion, breakfast in the lounge is a more exclusive and premium experience. Also, did you ask for champagne (sparkling wine) in the lounge? Often times it's provided upon request.

This was about my 15th stay and it was one of my best. The drilling sounds in the lounge was the only negative. I was especially impressed by the service of the lounge staff, often calling me by name. How they knew my name I don't know, but I liked it and felt very welcome. I booked a regular (entry level) room and like usual, did not receive a room upgrade. Well, they tell me I am upgraded to a club room, but it's the same room with club access. I didn't complain though because I was given my preferred corner room. I just completed an Accor review and gave 8s, 9s, and 10s on every question. I very much look forward to my return in December.