Originally Posted by
Loren Pechtel
This is actually a common policy for guards--don't respond to nearby emergencies because they may be staged in order to get past whatever they are guarding.
Generally speaking, I would think things at the checkpoint would be handled the way they would on our factory floor. Someone yells 'super', the nearest supervisor comes over and takes charge. First thing that supervisor does is assign one individual to take the problem while s/he (supervisor) takes visible charge, making sure everyone who isn't directly involved or needed gets back to keeping their eyes and their attention on their regular duties.