FlyerTalk Forums - View Single Post - Improving the CX Web experience
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Old Jul 18, 2004 | 6:15 am
  #12  
TerryK
FlyerTalk Evangelist
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25 Years on Site
 
Join Date: Sep 1999
Location: New York, NY, USA
Posts: 12,810
My wish list:

1) Allows change of FFP for mileage acrual after online check-in. BA OLCI allows it.
2) Displays and allows booking by class code.
3) Allows 24 hours hold so that you could call CX for ticketing. Maybe you need to use a voucher!
4) Allows open return booking for classes which are eligible.

Yeah! It is a lot to ask for, but we could all wish.
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