It amazes me to comprehend why a multi-billion dollar business can't devise and orderly boarding procedure?
First problem: The gate agents...everyone is often gathered around the counter and either people surround the table and all attempts fail at having an orderly line; OR one agent gets stuck and takes 10 minutes with a passenger, meanwhile, the line next to you is moving along fine (happened today in customs). I know space is more limited than in the ticketing area, but why can't they put up those velvet ropes and have everyone stand in one long snake line. Also, people who wait for standby's should have an area to their own...otherwise, again, they often standby(hence the name) the counter and a person approaching the gate agent doesn't know if these people are in line or just standing by.
Second problem: The rush for the plane. Maybe the airlines could pre-queue the passengers. For each seat on the plane, have little squares on the floor *s* yea! ..have a seating diagram of the plane, role it out, tell everyone to stand on their spot, then march them off in order ... last row window, last row middle, last row isle, and so on! (thinking...there have got to be flaws with this idea?)
Oh, got too Atlanta airport last Tuesday..I nightmare I tell you!! Long wait to get to park, then no parking in daily, then another long wait to leave for a park-and-fly, then long, long lines for checkin - lucky for me I was leaving the country...everyone was flying domestic.