Originally Posted by
MD/DC Flyer
Oh but they do control it. It is a benefit of the card and they can make things happen if they wish to.
Getting to the right person at Chase - that is the issue.
Question is who's the right person to contact at Chase? i don't understand why are there different answers to this question. Isn't it pretty straightforward? Ritz Carlton card holders should have a full year of new platinum status according to the card benefits.