FlyerTalk Forums - View Single Post - Hacked Marriott Account and Horrible Customer Service
Old Sep 12, 2018, 8:32 pm
  #7  
Gramercy Flyer
 
Join Date: Jan 2005
Location: New York, N.Y.
Programs: Delta-Diamond; Hilton Diamond; Starwood-Platinum;
Posts: 79
I do understand it is extremely chaotic at Marriott Nevertheless the lack of security controls and even common sense by multiple Marriott agents was extremely surprising. I was used to a much more competent Starwood Platinum customer service.
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