FlyerTalk Forums - View Single Post - Points Missing (Post-Merger) - General Discussion
Old Sep 12, 2018, 1:06 pm
  #20  
bruinfever
 
Join Date: Feb 2013
Posts: 83
Originally Posted by yyznomad
Data point: Like the OP, I have not combined my accounts yet, but my point balance is correct, showing 3x my previous SPG point balance.

In fact, my SPG points showed correctly as tripled on August 19, 2018. I didn't do any point transfer shenanigans or anything prior to August 18.
Yea, I have had a bunch of incompetent CSR's tell me the reason my account balance is incorrect is because I haven't combined accounts. I'm not combining anything until this is resolved. Coming up on 4 weeks. The level of incompetence is just jaw-dropping. I cant understand how heads aren't rolling....
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