Originally Posted by
CDKing
DOT rules require 1 change or cancel within 24 hours of booking (most US carriers have been doing this since before it was a rule) or one hold., AA offers Hold everyone else 24 hour change/cancel
AA switched from 24-hour hold to 24-hour cancel/refund last year. Flights must be purchased at least 2 days prior to departure (which exceed DOT rules which only require refunds for flights purchased 7 days or more out)
"You have up to 24 hours from the time of ticket purchase for a refund if you booked at least 2 days prior to departure. The 24-hour refund policy applies to all ticket types, but you have to cancel the trip to get a refund."
https://www.aa.com/i18n/customer-ser...rvice-faqs.jsp