FlyerTalk Forums - View Single Post - Marriott Bonvoy Events program between Aug 18, 2018 and end of 2019
Old Sep 10, 2018, 5:45 pm
  #280  
mingzie
 
Join Date: Dec 2015
Posts: 278
Originally Posted by SkiAdcock
If the meetings were booked & took place before 8/18, I would expect the original T&Cs to be honored.



Maybe it's just me but I don't automatically jump to someone abusing the system. If the OP booked his/her events according to the legit T&Cs at the time & did the appropriate things, then s/he should expect to have them honored.

To the OP - escalate the issue.

Cheers.

​​​​​​Hi, I do not know how to escalate the issue. I've called Marriott ten times, I have three support tickets open.

No reply to any communication channels whatsoever. It feels like a black hole and we were left in a ditch to die.

Not a single person has had their pre Aug 18 meeting honored or query responded to. Marriott is just brushing this under the rug and ignoring anyone affected..
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