Originally Posted by
anaggie
Do you do this online? or call it in? Where is it on the website?
Does the upgrade happen automatically or is it based on availability?
Thanks
It sounds like you might be having the same issue I had. Looking at your profile, you might be Platinum Premier. I am as well. Most people with Platinum Premier can log in, go to their Overview page, and see a link to choose your benefits for Platinum and Platinum Premier. I didn't have that link.
So the way to do this without the link is as following:
Go to Overview
Scroll down to Benefits
Select Benefits Overview
Scroll down until you see your status
Select View Benefits under your status level
At that point, I was prompted to select my Platinum benefits first, and then my PP benefits after that. However, you have to have 50 or 75 nights to do this. If status was reached on a challenge without 50 nights for Platinum or 75 nights for PP, then it probably won't work.
Good luck!